Who We Are

We are a team of men and women who believe that the role of provisioning technical and medical veterinary support can be elevated to a profession. We are a dedicated group of professionals who reject the notion that a remote service encounter must be a frustrating experience that one must endure to achieve an end. We are fathers, mothers, aunts, uncles, sisters, and brothers who come together each day to perform our jobs in a thoughtful, courteous, and thorough manner. We are a workforce that takes pride in the reputation that we have worked so hard to establish. We are a team that treats one another with respect and recognizes the power of diverse, critical thinking.

We are very good at what we do.

What We Do

Our associates manage and solve the technical problems that are obstacles to you practicing veterinary medicine. Whether it is your environment, hardware, software, or medical equipment, our team is poised to step in and manage all aspects of your problem determination, problem isolation, and problem resolution. We can act as your proxy with vendors, administer and manage warranty fulfillment for your technology, and shepherd you through conversions, upgrades, and deployments. The veterinary technology workplace is changing every day. We will ensure that you and your practice are positioned to take advantage of the emerging opportunities.

We are your easy button.

Our History

We have spent 15 years working exclusively in the veterinary medicine space. Starting in 1998, we designed and built applications that were deployed in a large, multi-hospital veterinary practice. For a decade and a half we have grown our mission from basic technical support, into providing a broad suite of support services including device replacement and deployment; custom practice management software support; and other medical equipment, such as digital sonography and radiography modalities. We administer the day to day operation of a large telemedicine network and the world’s largest picture archiving system. We oversee and manage the logistics for our clients’ vendors. We started small and have grown organically. Along the way we have acquired the expertise and perspective that comes from being on the inside of the ever-changing technical veterinary medicine space.

We proudly wear the battle scars that come with the territory of being an industry leader.

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Our Senior Leadership

We Are All In

How do we describe our team?

Thoughtful - Diverse - Passionate - Professional

We love pets and hold the art of practicing veterinary medicine in the highest regard. We don’t believe that the customer is always right; we do believe that the customer is always worthy of our respect. We reward our associates for initiative and thinking outside the box. We celebrate our unique culture and believe that what we do is important. We think that ego and leadership don’t mix and that virtue and character build powerful lasting businesses. We invite you to click below to learn more about our senior leaders and their furry children.