Services for Regional & National Practices

Technical Help Desk/Support Center

Our robust technical infrastructure can adapt to most any system requirements that you might have.

  • Hundreds of calls a day…
  • Thousands of encounters per week…
  • Regional power outages due to blizzards and hurricanes…
  • Working with national telecom providers to diagnose transmission errors on the other side of the country…
  • Enterprise-wide database errors…

We’ve been there and done that. Our team of professionals is ready to support your users 24/7 anywhere they might be. Our robust technical infrastructure can adapt to most any system requirements that you might have. Our agents can be trained on your proprietary systems, and are competent on all of the supported MS Windows platforms.

  • We are not a generalized call center with a few technical staff.
  • We do not try to fit you into our support matrix.
  • We do not tell you what we will or will not support.
  • We understand that your needs are unique.

Carisbrook has been supporting a large national practice for fourteen years. We understand how the support center needs of an enterprise are significantly different than those of a smaller practice. We are poised and ready to augment or become your tier one, two or three support organization.

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